Last Updated: 02/03/2025

ZAPPS is committed to protecting your privacy and handling your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). This policy outlines how we collect, use, disclose, and safeguard your personal information when you use our website (https://zapps.xyz).

1. Who We Are

Our website address is https://zapps.xyz. By using our website, you agree to the collection, use, and disclosure of your information as outlined in this Privacy Policy.

2. Information We Collect

We collect personal information when you interact with our website, including:

2.1 Automatically Collected Data

  • IP Address & Browser Information: Collected for security, fraud prevention, and analytics.
  • Cookies & Tracking Technologies: Used for functionality, preferences, and advertising purposes.

2.2 Information You Provide

  • Account Registration: Name, email address, billing/shipping information.
  • Purchases: Transaction details, including payment method (handled securely via third-party processors).
  • Comments & Reviews: When you leave a comment, we collect the data provided in the comment form, IP address, and browser details to detect spam.

3. How We Use Your Information

We use your information for the following purposes:
✅ Order Processing & Delivery – To fulfill purchases and provide customer support.
✅ User Account Management – To create and maintain user accounts.
✅ Security & Fraud Prevention – To detect and prevent fraudulent transactions.
✅ Marketing & Promotions – To send newsletters, promotions, and product updates (you can opt out anytime).
✅ Legal Compliance – To comply with applicable laws and regulations.

4. Who Has Access to Your Data?

Only authorised personnel (Administrators, Shop Managers) can access:

  • Order details (purchases, shipping addresses).
  • Customer details (name, email, billing/shipping addresses).

This access is strictly limited to fulfilling orders, processing refunds, and providing support.

5. Who We Share Your Data With

We do not sell your personal information. However, we may share your data with:

5.1 Third-Party Service Providers

We share necessary information with third parties to provide services, including:

  • Payment Processors (e.g., PayPal) – Payment details required for transactions.
  • Shipping Providers – To deliver your orders.
  • Marketing & Analytics Tools – To improve website experience (e.g., Google Analytics).

5.2 Legal Requirements

We may disclose your information if required by Australian law or to protect our legal rights.

6. Payments & Security

We accept payments through WooPayments, which is powered by Stripe.

  • Stripe processes all payment transactions securely and in compliance with PCI-DSS (Payment Card Industry Data Security Standard).
  • Your payment details are never stored on our servers. They are securely processed by Stripe.
  • For more information, review Stripe’s Privacy Policy: Stripe Privacy Policy.

We also accept payments through PayPal. For PayPal’s privacy policy, visit: PayPal Privacy Policy.

7. Cookies & Tracking Technologies

Cookies help enhance your experience on our website. We use them for:
✅ Session Management – Keeping you logged in.
✅ Cart Functionality – Storing items in your cart.
✅ Analytics – Tracking user behavior to improve our services.

You can control cookie settings in your browser.

8. Embedded Content & External Links

Articles on this site may include embedded content (e.g., videos, images). Embedded content from other websites behaves the same as if you visited the original site. These sites may collect data, use cookies, and track your interactions.

We are not responsible for the privacy practices of third-party websites.

9. How Long We Retain Your Data

  • Comments & Reviews – Retained indefinitely for moderation and spam detection.
  • User Accounts & Order History – Retained indefinitely where necessary for customer service, fraud prevention, or legal compliance (e.g., tax reporting obligations).
  • If personal data is no longer needed, we will securely delete or de-identify it in accordance with Australian Privacy Law (APP 11.2).

10. Your Rights & Choices

Under Australian Privacy Law, you have the right to:
✔ Access Your Data – Request a copy of the personal data we hold.
✔ Correct Your Data – Update inaccurate or incomplete information.
✔ Delete Your Data – Request removal of your personal data (except for legally required records).
✔ Withdraw Consent – Opt out of marketing emails at any time.

To exercise these rights, contact us at help@zapps.xyz.

11. Data Storage & International Transfers

Your data may be stored on secure servers located in Australia and internationally. If transferred overseas, we ensure that appropriate safeguards are in place to protect your information.

12. How We Protect Your Data

We implement strict security measures to protect your personal data, including:
✅ Encryption – Secure storage of sensitive data.
✅ Access Controls – Restricted access to personal information.
✅ Regular Audits – Monitoring for data breaches and security risks.

13. Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the last updated date.

14. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us:

📧 Email: help@zapps.xyz
🌐 Website: https://zapps.xyz